What is EPABX System and how does it Work?

Published On - 23 May 2022

EPABX stands for Electronic Private Automatic Branch Exchange, a private telephone network used by organizations and businesses for various purposes, including internal and external communication.

EPABX is used by large enterprises to improve employee communication. The technology can also be used to communicate with clients on the outside. The method is useful in that it keeps everyone informed. Even the manager has immediate access to the worker on the continuous line. It's rare to have such smooth communication in a huge corporation. EPABX, on the other hand, bridges the distance between staff.

Organizations can save money by using an electronic private automated branch exchange instead of running a wire from every phone in the building to the telephone exchange. As a result, the organization can save a significant amount of money.

How does EPABX (Electronic Private Automatic Branch Exchange) System Work?

The EPABX functions similarly to an exchange, sending, receiving, and forwarding calls from the company to the outside world. Several lines from the building's outside terminate at the PBX. In addition, the PBX switchboard receives multiple lines from within the building.

The external lines might come from various of ISPs and communicate in a completely different method. PSTN, GSM/CDMA, VoIP, and Satellite are examples of external communication sources. The majority of the time, conventional phones are used for internal communication.

A typical electronic private branch exchange does not require an operator. All calls are handled by a computer onboard, which switches them according to called numbers. As a result, it saves a lot of time and work when it comes to transferring incoming and departing calls. Large organizations rely on communication, and hundreds of calls are made at once in large enterprises. As a result, computers save time and effort by effortlessly transferring calls.

Advantages of EPABX System

Employees in an office setting can share phone lines. A single phone line can be used to connect many extensions, lowering overall costs. External calls may be routed through a single incoming mode and then directed to the appropriate extension number.

The physical hub of an EPABX system is moderate and requires little space. As a result, there are no space limits.

The foundational network of a business phone system may also be simply expanded as the firm grows and its communication demands change.

Additional features such as Interactive Voice Response (IVR), Least Cost Routing, and Voice Mail Services not only boost efficiency and productivity but also save office costs.

Who is the Best EPABX System, provider?

For the past 22 years, Parsn Technologies Pvt. Ltd. has been one of the main EPABX system suppliers. They are a trusted Wholesaler of EPABX service providers, Telephone systems, Audio Conferencing Systems, Video Conferencing Systems, LCD projectors, and other related products. Parsn's expert team is trained and knowledgeable in a wide range of areas. The supplied items are widely desired in the industry due to their longer service life, ease of installation, durable construction, smooth finish, ease of maintenance, and optimal functioning.

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